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"Hospitality is more than a pillow,

a bed and a breakfast:

it is an act of servitude by awakening the senses" .

Born in Brazil, Adriano Carlos was raised in a convivial family where parties were frequent, courtesy fundamental, and no one never visited next door empty handed. Hospitality and entertaining became a way of making anyone welcomed and served at his family's hotel and restaurant business.  Manners became a means not to impress, but to express consideration and respect to all guests. Since then he and his team at Neaten retains the sense of natural decorum, servitude and hospitality to homeowners and guests in US., Brazil and Portugal – that a well-run household should feel as serene and easy as green grass and a blue sky. 

Adriano Carlos is the founder of Neaten, a former butler & estate manager who created  (ABX Group) a sister company specialized in airbnb cleaning and vacation rental management services that supports Airbnb, HomeAway, VRBO hosts, which hatched in Brazil in 2011 and recently launched in USA and Portugal. Carlos has worked for many years for high-net worthy families around the globe, but when the Airbnb travel and hosting bug hit him in 2011, he was consumed by the idea of celebrating the Airbnb travel experience and building a team of hospitality professionals who would make hosting effortless for both homeowners, business owners and guests. Adrian`s favorite Airbnb experiences were made memorable by fantastic hosts in Copacabana and Leblon beaches who shared their an insight into the vibrant Brazilian culture.


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